DigitVoIP Plans

Core Calling & Numbers

• DID Numbers: Local, Toll-Free, and Vanity numbers available.

• Outbound Calling: Options for pay-per-minute or flat-rate (unlimited) inbound calls on specific DIDs.

• Inbound Calling: Options for pay-per-minute or flat-rate (unlimited) inbound calls on specific DIDs.

• Bring Your Own Device (BYOD): Use your own compatible hardware (IP Phones, ATAs) or softphones.

• Free Porting: Transfer existing US & Canadian Local and Toll-Free numbers for free.

• SIP URI Calling: Make and receive calls using SIP addresses.

• Internal Extensions: Create short extension numbers for internal calling.

• HD Calling: High-definition voice quality (requires compatible devices and network conditions).

• Free Calls Between DigitVoIP Customers: Calls between DigitVoIP accounts are typically free.

• Emergency Calling (E911): Service available for emergency call routing (requires setup and fee).

Call Management & Routing

• Call Forwarding: Redirect calls to external numbers (mobile, landline).

• Call Hunting: Ring multiple destinations sequentially until the call is answered.

• Ring Groups: Ring multiple destinations simultaneously.

• Time Conditions: Route calls differently based on the time of day or day of the week.

• Digital Receptionist (IVR): Create automated menus ("Press 1 for Sales...").

• Calling Queues: Manage high call volumes by placing callers in a queue with music/announcements.

• CallerID Filtering: Block or route calls based on the incoming Caller ID number (blacklist/whitelist).

• Incoming Calls Failover: Set rules for where calls go if your device is busy, unanswered, or unreachable.

• Inbound/Outbound Caller ID: Control the name and number displayed on incoming and outgoing calls.

• CNAM Updates: Update the Caller ID Name database for your numbers (fee applies).

• Call Transfer: Transfer active calls to another extension or number.

• 3-Way Calling: Add a third person to an ongoing call.

• Call Waiting: Be notified of another incoming call while on an active call.

• Do Not Disturb (DND): Send calls directly to voicemail or another destination.

• Call Parking: Place a call on hold in a "parking lot" to be picked up from another device.

• Speed Dial: Configure short codes to quickly dial frequently called numbers.

• DISA (Direct Inward System Access): Access system features remotely by calling into a specific number.

• Sequences: Chain multiple features together for complex call flows.

Voicemail & Recordings

• Voicemail: Standard voicemail boxes.

• Voicemail to Email: Receive voicemail messages as audio file attachments via email.

• Voicemail Transcription: Get text transcriptions of voicemails (additional fee).

• Call Recording: Record incoming or outgoing calls (additional fee).

• Recordings: Upload custom audio files for greetings (Voicemail, IVR, Music on Hold).

• Music on Hold: Play music or recordings to callers placed on hold.

Messaging & Fax

• SMS/MMS Messaging Center: Send and receive text messages. (per-message fees apply).

• Virtual Fax (T.38 Support): Send and receive faxes digitally via the portal or compatible devices.

• Email to Fax: Send faxes by emailing documents to a specific address.

Conferencing

• Audio Conferencing: Host multi-participant conference calls.

• Conference Recording: Record audio conferences (per-minute fee may apply).

Security

• Call Encryption (TLS/SRTP): Secure call signaling and media streams.

• IP Restriction: Restrict outgoing calls to specific IP addresses.

• Foreign IP Guard: Prevent logins from unrecognized foreign IP addresses without authorization.

• Port Out PIN Number: Secure number porting-out process.

Integrations & Advanced

• Microsoft Teams Connector: Integrate calling and messaging with Microsoft Teams (additional fee).

• Busy Lamp Field (BLF): Monitor the status (idle, ringing, busy) of other extensions (requires compatible phones).

• Phonebook: Store contacts for easy dialing.